Studio Membership Policies
Pricing: All monthly Barre Memberships are charged monthly plus 5% GST.
Billing and Payment Options: Payments are made via automatic debit from a Visa, Mastercard or Amex and all 3, 6, and 12 month (pay monthly) memberships will continue to auto-renew on a ongoing monthly basis, indefinitely, until 30 day written cancellation notice is given.
Refund Policy: All payments must be received prior to the start of class and there will be no refunds for amounts paid for classes.
Membership Cancellation: A $75 per month(s) remaining on your membership commitment, early termination fee will apply. Cancellation requests must be received in writing 30 days prior to the auto-renewal date by emailing southsurrey@barrefitness.com. *Memberships must be active and in good standing to cancel. Suspended memberships cannot be cancelled until they are reactivated.
Membership Holds: We offer ONE FREE, 1 month hold per contract term for our 6 month members, and TWO FREE, 1 month holds per contract term for our 12 month members. This can be applied as a 1 month hold or broken up into 2+ week holds. These members can request one additional 1 month hold for a $30 fee. Medical holds will be considered on a case by case basis and require a written note from your doctor. All hold requests require 15 days notice in writing to southsurrey@barrefitness.com and cannot be applied retroactively.
No Show/Late Cancel Policy: We provide a 12 hour early-cancellation window for our classes. After this window, Barre Memberships are subject to a $15 Late Cancel Fee and No Shows are subject to a $20 No Show Fee.
Pay Monthly Memberships will Automatically Renew after their Membership Commitment Term: All 3, 6, and 12 month (pay monthly) Memberships will continue to auto-renew, indefinitely, until written cancellation notice is given. Please email southsurrey@barrefitness.com with 30 days written notice if you would like to cancel your membership upon completion of your current membership commitment term.
Waitlisted Classes: Add yourself to our waitlist! Please make sure to keep an eye on your inbox/app to see if you make it into class off the waitlist, as you might be notified up to 30 minutes before the class start time. Late Cancel and No Show fees still apply if you make it into class off the waitlist. If you can no longer make it to class please remove yourself from the waitlist.
Barre BFF Membership Guest Passes: 2 Guests passes per month are allotted to our 3, 6, or 12 month Barre BFF Members. These guest passes can be used for NEW, local guests for their FIRST CLASS for FREE at the studio.